BSS Operation Specialist

Our Company is looking for energetic, high potential, self-motivated and high-integrity individuals to join our team.
You are invited to apply for the position.

Purpose of the position:

Involve and support invoicing teams for mobile and fix bill cycles by executing and analyzing controlling tasks defined on each prebilling phases.


  • Analyze, investigate and resolve customer complains.
  • BSS Systems Monitoring and error debugging, perform systems daily health-checks and follow up the issues by incident escalation procedure.
  • Monitor, trace analyze and flow up issues raised on IN protocols, systems logs on application level.
  • Support ad hoc requests for data information or data processing coming from different departments
  • Perform patch releases, bug fixes, system version updates, and products change configurations.


  • Good knowledge on Oracle SQL procedures, functions and queries programming. Preferable experience on rating, charging and billing systems, IN protocols knowledge especially on Diameter and Camel.
  • Relational Database Programming (preferable ORACLE syntax), Linux Administration, IN Protocols analysis (Diameter, Camel)
  • Excellent knowledge of English
  • Collaborative, communicative and hard-worker.
  • Able and willing to work during night systems activities and be part of repetitive standby process.


  • At least 3 years’ experience in IT industry, preferable in a telco sector.


  • Degree on Computer Science/ Economic Informatics/ Electronic Engineering

Interested candidates should apply online through

Deadline of application is 7th of February 2022.

We will be glad to interview all candidates selected from the CV screening.


Përditësuar: 11 Gusht 2021