Customer Value Management Senior Specialist

Our Company is looking for energetic, high potential, self-motivated and high-integrity individuals to join our team.

You are invited to apply for the position.

Purpose of position:

Identify and design initiatives that respond to customer needs and fit best with company’s objectives of customer retention and revenue maximization;



Duties

  • Perform detailed customer base analysis as to understand customer segments profile and behavior patterns;
  • Prepare marketing assumptions and forecast for each initiative and prepare "go"/"don't go" scenario;
  • Responsible for end to end creation, development, implementation and final quality of each initiative.
  • Responsible for preparing go-to-market plan for each initiative.
  • Coordinate with all related parties / departments for proper conceptualization and impementation of the initiatives, ensuring alignment between affected parties until successful launch of initiative.
  • Provide information and guidance to the communication team for publications and advertising material required for communicating to the market the planned initiative.


Skills

  • Maximum Proficiency in Microsoft Package with special focus on Excel/PowerPoint/Word and Visio;
  • Experience in matrix management & cross functional interaction Excellent analytical and strategic skills with attention to details.
  • Good command of written and spoken English
  • Very good interpersonal communication, time management and leadership skills
  • Willing to work under pressure, creative, undertaking initiative;

Experience

  • 2 years of marketing experience, specifically in product development in consumer business, Experience telecommunications industry will be considered a plus

Education

  • University Degree in Business Administration / Business Informatics / Finance / Marketing. (Master Degree is a plus)

Interested candidates should apply through www.albtelecom.al .

Deadline of application is February 4th , 2019

We will be glad to interview all candidates selected from the CV screening

HUMAN RESOURCES AND ADMINISTRATIVE AFFAIRS DEPARTMENT

Përditësuar: 29 Janar 2019