DataCom Planning Optimization Specialist

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Purpose of Position

The purpose of the job is to provide high-quality network support for Albtelecom IPMPLS network and Business/wholesale customers

Main Task

  • First and second-line troubleshooting to corporate customers;
  • Support to field technicians via phone/Email;
  • Provisioning of subscriber modules for Canopy customers;
  • Activation and configuration of satellites;
  • Using all the tools for subscriber operations like NetNumen, CRM, and OTRS. etc.;

Skills

  • Computer literacy, Good Knowledge of MS Office;
  • Knowledge of CCNA Routing & Switching or CCNP;
  • Excellent analytical and problem-solving abilities;
  • Good communication skills. Ability to handle multiple requests and prioritize;
  • Very good knowledge of English;

Experience

  • At least 1 year of previous experience in data networks;

Education

  • University Degree in Telecommunication, Computer Science, Computer Engineering;

Interested candidates should apply through www.albtelecom.al .

Deadline of application is 15th of July 2022.

We will be glad to interview all candidates selected from the CV screening

HUMAN RESOURCES AND ADMINISTRATIVE AFFAIRS DEPARTMENT

Përditësuar: 15 Prill 2022