IT Help Desk Specialist

Our Company is looking for energetic, high potential, self-motivated and high-integrity individuals to join our team.

You are invited to apply for the position.


  • Using all the tools for subscriber operations like: JIRA, CRM, OTRS;
  • Interface to Sales, Customer Care and Shops;
  • Assign the tasks to respective back offices for individual subscriber operations;
  • Cooperation and interfacing with Billing, Customer Care, Call Center, Sales sector, Network O&M etc. for main job fulfilment pre sales activities for all subscribers (FIXGSM, PSTN, ADSL, VDSL, IPTV etc.);


  • Good knowledge of methods for delivering telecommunication services like LAN L2/L3, Ethernet SDH etc;
  • Knowledge of Oracle, MS Sql Server, Linux;
  • Very Good knowledge of English language;
  • Communicative, team player, problem solving;
  • Willing to work under pressure
  • Available to work overtime when necessary


  • More than 4 years in the same industry;


  • University degree in Telecommunication Engineering, Electronic Engineering or IT;

Interested candidates should apply online through

Deadline of application is October 15th, 2019

We will be glad to interview all candidates selected from the CV screening


Përditësuar: 8 Tetor 2019