ALBtelecom has always been committed to provide the highest level of services to its clients. Such main commitment, has challenged the company to successfully establish the Quality Management System and Information Security Management System based on ISO 9001:2008 and ISO 27001:2013 International Standards.
After the successful work on establishing and improving these systems, ALBtelecom has again been certified against two major standards:
- ISO 9001:2008- The standard on Quality Management System. We are certified to ISO 9001:2008 by Quality Austria- an independent accredited certification body and by IQNet-The International Certification Network Worldwide Association.
- ISO 27001:2013 - The standard on Information Security Management System. We are certified to ISO 27001:2013 by CIS-Certification & Information Security GmbH- an independent accredited certification body.
ALBtelecom is the only telecommunication company in Albania being certified to ISO 9001:2008 and ISO 27001:2013 for all the below services:
- Fixed and Mobile telephony
- Fix and Mobile Broadband services
- IP TV Service
- Managed Services
- Backhauling Services
- Public WiFi services, WiFi Hot Spots
Offering such wide variety of certified services, gives to the company a differentiating element in the Albanian telecommunication market.