DataCom Planning Optimization Specialist

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Purpose of Position

The purpose of the job is to provide high-quality network support for Albtelecom IPMPLS network and Business/wholesale customers

Main Task

• First and second-line troubleshooting to corporate customers;
• Support to field technicians via phone/Email;
• Provisioning of subscriber modules for Canopy customers;
• Activation and configuration of satellites;
• Using all the tools for subscriber operations like NetNumen, CRM, and OTRS. etc.;

Skills

• Computer literacy, Good Knowledge of MS Office;
• Knowledge of CCNA Routing & Switching or CCNP;
• Excellent analytical and problem-solving abilities;
• Good communication skills. Ability to handle multiple requests and prioritize;
• Very good knowledge of English;

Experience

• At least 1 year of previous experience in data networks;

Education

• University Degree in Telecommunication, Computer Science, Computer Engineering;

Interested candidates should apply through www.albtelecom.al .

Deadline of application is 15^th of July 2022.

We will be glad to interview all candidates selected from the CV screening

HUMAN RESOURCES AND ADMINISTRATIVE AFFAIRS DEPARTMENT