DataCom Planning Optimization Specialist
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Purpose of Position
The purpose of the job is to provide high-quality network support for Albtelecom IPMPLS network and Business/wholesale customers
- First and second-line troubleshooting to corporate customers;
- Support to field technicians via phone/Email;
- Provisioning of subscriber modules for Canopy customers;
- Activation and configuration of satellites;
- Using all the tools for subscriber operations like NetNumen, CRM, and OTRS. etc.;
- Computer literacy, Good Knowledge of MS Office;
- Knowledge of CCNA Routing & Switching or CCNP;
- Excellent analytical and problem-solving abilities;
- Good communication skills. Ability to handle multiple requests and prioritize;
- Very good knowledge of English;
- At least 1 year of previous experience in data networks;
- University Degree in Telecommunication, Computer Science, Computer Engineering;
Interested candidates should apply through www.albtelecom.al .
Deadline of application is 15th of July 2022.
We will be glad to interview all candidates selected from the CV screening
HUMAN RESOURCES AND ADMINISTRATIVE AFFAIRS DEPARTMENT