Electronic Invoice

AT_web_banners_AT_web_870x155_en.jpg (3)

Pay green with e-Bill!
Environment Protection Initiative

  • What is the e-Bill?

The e-Bill is a method of presenting the monthly bill via e-mail, which is available to ALBtelecom Mobile Postpaid, and Fixed Services customers. When you register to benefit from the e-bill service, you will receive an electronic notification via your chosen email address, on a monthly basis.

  • Do you have to pay for using the e-Bill service?

No, the e-bill service is free of charge, and available to all new and existing postpaid and fixed ALBtelecom customers. The registration to get the e-bill is enabled to avoid receiving a printed bill at the address of your residence.

  • How do I register for my e-Bill?

The registration is simple, fast, and cost-free. You just need to give a valid e-mail address that we can use to send your bill to. You can do this registration in all our ALBtelecom shops.

If you are a new client, you can fill in your email address in your activation form, in one of our ALBtelecom shops.

If you are an existing ALBtelecom customer, you can activate the e-Bill service by visiting any ALBtelecom shop, and filling in the e-bill form.

  • If I'm currently using the Invoice service, how do I change my email address?

To change your current e-mail address which your bills are sent to, you should contact our ALBtelecom Customer Service to 123/0422200123 or visit our ALBtelecom shops.

  • How can I unregister from the e-bill service?

To unregister from this service, contact our ALBtelecom Customer Service to 123/0422200123, visit any ALBtelecom shop, or send an e-mail to the e-mail address kujdesi_abonentit@albtelecom.al where you must specify the relevant request with the details of your contract with ALBtelecom.

Join the ALBtelecom initiative by paying green because we need to be as many in number as we can, and work hard to protect our common environment!
ALBtelecom, with you first!

Last Update: 19 December 2016