Customer Service
- Electronic Invoice
- My Profile
- Help and Support
- Tutorials
- How to recharge or activate packages from the BKT Smart ATM without a credit/debit card?
- How to recharge from Profili Im app
- How to change my Wi-Fi password at home?
- How to register to and use My fixed Profile Platform
- How to pay invoices online
- Points of Sale
- Test your Internet Speed
- Choose your package with a click
- Notification about the Covid-19 measures

With one click
Choose the package wherever you are in Albania
Help and support
Contact us in our email address or chat.