Freeze Service

The Freeze Service allows ALBtelecom customers to temporarily suspend their internet, IPTV and / or landline services at a minimal cost, in cases where they will not use the internet, IPTV or landline for a certain period of time.

Freeze service for home internet packages is 600 ALL/month

This fee will be prepaid by the customer in the shop when requesting to activate the service.

Freeze service can only be activated for 1, 2 or 3 full calendar months, regardless of the date customers visit the shop to request the service.

Example:

If the customer comes to the shop on April 15, and requests to activate the Freeze Service for 2 months, it must be activated from April 30 to July 1).

Last Update: 24 March 2022