Freeze Service

The Freeze Service allows ALBtelecom customers to temporarily suspend their internet, IPTV and / or landline services at a minimal cost, in cases where they will not use the internet, IPTV or landline for a certain period of time.

Freeze service for home internet packages is 600 ALL/month

This fee will be prepaid by the customer in the shop when requesting to activate the service.

Freeze service can only be activated for 1, 2 or 3 full calendar months, regardless of the date customers visit the shop to request the service.


If the customer comes to the shop on April 15, and requests to activate the Freeze Service for 2 months, it must be activated from April 30 to July 1).

Last Update: 24 March 2022