Privacy Policy

ALBtv App Policy

By installing or using the ALBtv app (ALBtv or the App), you agree to the terms of this Policy (this “Policy”).

If you do not agree to this Policy, please do not install or use the ALBtv app. This Policy gives information on the App and describes the kind of information that may be collected through the ALBtv App and what Albtelecom might do with that information.

You may download the App, in any IOS or Android Device (handset and/or tablet), by means of any type of internet (wireless or cable) despite the internet provider, provider however that:

You must be a subscriber of the mobile telephony Eagle Mobile of Albtelecom[1].

You will be able to use the App only through the mobile (GPRS) internet provided by Albtelecom, under your responsibility and at your expense;

You should have an active account in the ALBtv mobile Service of Albtelecom;

The download of the App is free of charge, provided that Albtelecom does not bear any cost related to the data fees that may arise in this regard or incur the client.

The App can only be used for the ALBtv Mobile service of Albtelecom.

Any other use or for other purposes is not allowed and prohibited.

No data are collected from Albtelecom when you just download the App.

Albtelecom does not bear any responsibility for the data that may be collected from the market place you downloaded the App from.

In order to use the ALBtv app for the ALBtv Mobile service, you must:

  • Have an active account with Albtelecom for the ALBtv Mobile service; You may active this service through SMS or USSD menu; For more information please visit

  • Input the username and password that identifies you with Albtelecom, which are provided to you from Albtelecom in the registration process;

When used for the ALBtv Mobile service, the ALBtv app collects the following types of information on the account:

(a) The model of the device (which is collected at the moment of the first log in in the service usage), the the MSISD, MAC and IMEI, which are then translated into an unique ID assigned to that Client from Albtelecom;

(b) it will be able to identify how you are using the service provided through the app, including what programming you are watching, what programs have been scheduled or have been recorded through a DVR (Digital Video Recorder) service, search usage, and program bookmarks (where you started or stopped watching a particular program).

All of the information collected through the ALBtv app is collected from Albtelecom which is providing the mobile TV service you are accessing through the ALBtv app.

Albtelecom uses the information to authenticate the subscriber, to confirm that you are a current subscriber and that the service is being used only in one device at time, for internal analyses and statistical purposes, in the front of and for the execution of the contractual relations between Albtelecom and the subscriber.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Albtelecom has in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information collected through the ALBtv App. Albtelecom considers the protection of privacy and personal data issue of crucial importance. Albtelecom is committed in the enforcement of the legal and sub-legal framework protecting and respecting them.

The data shall be collected, processed and stored by Albtelecom in full compliance with the provisions of Law no. 9887, dated 10.03.2008 "On the Personal Data Protection". These actions shall be performed according to the principle of respecting and guaranteeing the fundamental human rights and freedoms and especially the privacy right.

Albtelecom may amend this App and this Policy from time to time by posting the updated terms on this page. In addition, if we make any material changes in this Policy, we will include a notice to that effect in the ALBtv app. Your continued use of the ALBtv app after the effective date of any change in this Policy constitutes your agreement to such changes.

Should you have other questions or concerns about this Policy or Albtelecom’s privacy practices, please contact us at:

[1] The download of the App. may be done from any person despite of the provider, however only Albtelecom mobile subscriber can use it by accessing the TV content contained in the ALBtv mobile package.

Last Update: 19 December 2016