Fixed Phone


The traditional fixed telephony service in every home or office, has already passed to a new era. Transition from TDM to the super modern NGN system, has revolutionized and changed everything into the next generation technology in ALBtelecom. Now, this telephony, both inside and outside of the country, is bringing families together through optical fibers with maximum service quality, and business institutions across the country with the most complete services. Despite the downfall of this telephony, ALBtelecom has maintained its stable trend through its highly favorable national and international offers. The novelty brought by the ALBtelecom fixed telephony is the merging of 'three in one' services, enables that with only one cable, the user gets voice, internet, and television services. The packages of the offered services are designed to be practical, economical and innovative, as well as well integrated with our other services.

ALBtelecom is the largest fixed telephony company in Albania. The telephone service is offered to the Albanian citizens by the Local telephonic Central in all urban areas. ALBtelecom users have the possibility of high quality local, national and international communication. The ALBtelecom customers can benefit from much lower prices when using the special offers and packages.

The fixed telephony service, which is offered by the giant of the fixed telephony in Albania, is provided for two categories of users: family users and other users. Family service users in fixed telephone service occupy about 92 percent of the total number of users.

Meanwhile, the digitalization rate in commutation is about 98 percent and in transmission 100 percent. After the privatization, the company has increased the volume of network investments, with the purpose of accessing and extending quality. Investments made so far have increased nearly 3 times the capacity of the transmitter network, while the renewal of the transmission network across Albania is enabled, and now ALBtelecom is ready to offer fixed telephone service and Internet service all around the country .
ALBtelecom offers the “CLIP” and “CLEAR” services as well. By activating the “CLIP” service, you will be enabled to recognize the number in all incoming calls. By activating the “CLEAR” service, you will be enabled to hide your number in all outgoing calls.

Any entity interested in receiving fixed telephony services by ALBtelecom, can now do such a thing very simply. Anyone can reach any sales point of ALBtelecom, in the whole country, and after the fulfillment of the request for a fixed telephone number, he/she can receive this service in a short time.

If you are interested in being equipped with a fixed number, you should present at an ALBtelecom counter, in the capital city, or in other regions of the country, to fill the form type.
The form contains standard data and a following serial computer number.
Applicant must submit:

• A photocopy of the identification document.
• The public administration, private entities, associations, etc., have to make formal requests at the counters of ALBtelecom, or via mail, in order for those requests to follow the proper protocol.
It is necessary to submit a photocopy of the NIPT and license.

The application will be taken into consideration, and when the procedures are due, the interested person is informed to present himself for signing the contract.

Last Update: 21 December 2016