IT Support

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YOUR BUSINESS NEEDS DEDICATED it SERVICES?

Choose your suitable package and secure your devices in every moment!

  • Mainetenance
  • Security
  • Consultancy
Price Package
1,500 ALL/month/PC IT Support Beginner
2,000 ALL/month/PC IT Support Advanced​
2,500 ALL/month/PC IT Support Complete
Service IT Support Beginner​ IT Support Advanced​​ IT Support Complete​
Operative System Maintenance​ ✅​​ ✅ ✅
Applications Maintenance​ ✅ ✅ ✅
Installation of Antivirus ​ ✅ ✅ ✅
PC performance revision in terms of daily operations​ ✅ ✅ ✅
Troubleshoot access on internet​ ✅ ✅ ✅
Secure users' PC​ ✅ ✅ ✅
Consultancy regarding Power Units which will be used in support of Computers and any other IT equipment ✅ ✅ ✅
Logical implementation of MFP devices and maintenance​ ✅ ✅
Problem solving on LAN network ✅ ✅
Maintenance and troubleshooting of Email Server​ ✅
Application of security policies for users in File Serve​r ✅
Maintenance and Troubleshooting of AD policies and user​ ✅

  • Operative System Maintenance​

PC formatting, and control for system updates.

  • Applications Maintenance

Installation, control for mistakes on daily work apps of users.

  • Installation of Antivirus ​

Installation and updating of antivirus as needed.

  • PC performance revision in terms of daily operations​

Control the performance of PC resources (RAM, CPU, Storage) based on their use. Consultancy to increase their capacity as needed.

  • Troubleshoot access on internet 

Identify and solve problems that may be encountered while surfing the Internet.

  • Secure users' PC​

Managing and configuring of secure passwords of each PC, so that the user is safe about the information he carries on the PC.

  • Consultancy regarding Power Units which will be used in support of Computers and any other IT equipment

These units will be used to support computers and any other IT equipment.

  • Logical implementation of MFP devices and maintenance​

Configuration of devices (printers, scanners) which will communicate on an internal network with end PCs.

  • Problem solving on LAN network

Identification of the problems that may exist in communication between devices.

  • Maintenance and troubleshooting of Email Server

Implementation, configuration and opening of accounts.

  • Application of security policies for users in File Serve​r

Maintenance of created files, granting access based on company policies.

  • Maintenance and Troubleshooting of AD policies and user​

Configuration, maintenance and granting of user rights based on Company Policy.

 

For more information, contact us at the dedicated number 0673333444, write to us at cloud@albtelecom.al, or visit the nearest ALBtelecom shop.

Last Update: 22 September 2020