• Operative System Maintenance​

PC formatting, and control for system updates.

• Applications Maintenance

Installation, control for mistakes on daily work apps of users.

• Installation of Antivirus ​

Installation and updating of antivirus as needed.

• PC performance revision in terms of daily operations​

Control the performance of PC resources (RAM, CPU, Storage) based on their use. Consultancy to increase their capacity as needed.

• Troubleshoot access on internet 

Identify and solve problems that may be encountered while surfing the Internet.

• Secure users' PC​

Managing and configuring of secure passwords of each PC, so that the user is safe about the information he carries on the PC.

• Consultancy regarding Power Units which will be used in support of Computers and any other IT equipment

These units will be used to support computers and any other IT equipment.

• Logical implementation of MFP devices and maintenance​

Configuration of devices (printers, scanners) which will communicate on an internal network with end PCs.

• Problem solving on LAN network

Identification of the problems that may exist in communication between devices.

• Maintenance and troubleshooting of Email Server

Implementation, configuration and opening of accounts.

• Application of security policies for users in File Serve​r

Maintenance of created files, granting access based on company policies.

• Maintenance and Troubleshooting of AD policies and user​

Configuration, maintenance and granting of user rights based on Company Policy.

For more information, contact us at the dedicated number 0673333444, write to us at cloud@albtelecom.al, or visit the nearest ALBtelecom shop.